Terms of condition

By agreeing to these Terms of Service, the Company reserves the right to refuse or cancel any Order, without cause or penalty, at any time. You may not use our service for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services. These Terms of Service shall be construed and enforced in accordance with the Laws of Bulgaria. It shall be applicable to contracts negotiated, executed, and wholly performed within this Country. Disputes arising hereunder shall be settled in Bulgaria.

Please review our Privacy Policy, which also governs your visit to our website, to understand our practices. The Company shall maintain absolute confidentiality with respect to any confidential information received from the Client. The Company shall not disclose any such information without obtaining the Client's specific prior consent, otherwise than in compliance with statutory requirements.

The Company shall provide digital Services that include access to the online library (e-books, tutorials, guidelines, etc.), templates and personal consultancy. In certain cases, the following Services* may be provided to the Client:

• Personal manager support per account.
• Content writing.
• E-books per account.
• Customized SMM strategy.
• Regular analytics report.
• Ad campaign management.
• Video montage services per account.
• Influencer collaboration.
• Quality assurance managing
• The Services provided by the Company shall expire in 90 days if not used by the Client.

The number of hours with the personal manager specified in the pricing plan should be used by the Client in 30 days starting from the Plan purchase date. Otherwise, these hours shall expire on the 31st day from the Plan purchase date.

The range of Services provided depends on the Price Plan chosen by the Client. 6 Price Plans are available to the Client:

• Basic Plan - 99 EUR/once/one account
• Standard Plan - 149 EUR/once/one account
• Pro Plan - 249 EUR/once/one account
• Premium Plan - 499 EUR/once/one account
• Business Plan - 1000 EUR/once/one account
• Enterprise Plan - 3000 EUR/once/one account

Within the Enterprise Plan, a separate agreement for the provision of Services may be concluded between the Company and the Client.

Full access to the materials and Services on the website is possible only after successful payment performance on the Website in the section Payment page. These access rights are intended for one user only. The fact of a successful payment is confirmed by receiving the corresponding letter from support@inspiria.agency to the email address you specified during payment. Additionally, the status of your profile on the Website shall change.

The website supports the following payment methods:
• • Mastercard
• • Visa Card
• Alternative payment methods can be available.

You agree to provide current, complete, and accurate billing and account information for all orders placed on our Website. You agree to promptly update your account and billing information, so, that we can complete your transactions and contact you as needed.

For payment processing purposes, the respective payment can be shown on the user's bank statements as inspiria.agency. The pages referred to are the Customer Service pages and are legally owned by IT SOLUTIONS LLC.

To initiate a refund, clients must contact our Support Team and provide detailed reasons for dissatisfaction.

• Personal manager support.
• Content writing.
• E-books.
• Customized SMM strategy.
• Regular analytics report.
• Ad campaign management.
• Video montage services.
• Influencer collaboration.
• Quality assurance managing

Refund Processing:
• Refund requests will be reviewed by our Support Team. Upon approval of a refund, the inspiria.agency will process the refund within 14 business days.
• Refunds will be issued using the same payment method used for the initial services.
• The inspiria.agency reserves the right to deny refund requests if clients have violated the Terms of Use.
• Refunds will only be applicable within the specified refund eligibility period.

Contacting Support:
• For any refund-related inquiries or to initiate a refund request, please contact our Support Team through the provided contact details.

Changes to Refunds:
• The inspiria.agency reserves the right to modify this paragraph from time to time.

If at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or another personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

Your submission of personal information through the Website is governed by our Privacy Policy. To read more visit our Privacy Policy.

The client acknowledges and agrees that all the materials available on the Website are proprietary and constitute valuable copyright, trademark, and other intellectual property owned by the Company. The Client agrees to pay all the Service Fees and the Company grants a single user access to the Website for your private and non-commercial entertainment, educational use and enjoyment only.

Service provided on the Website, accessing any password-protected area of the Website, using any "Users only" content available on the Website and by accepting these Terms and Conditions, you hereby acknowledge and agree to all the terms, warranties, conditions, obligations, and other provisions set forth herein, including the authorization for and acceptance of full financial responsibility.

The Company may cancel any Service at any time without cause or reason.

You hereby acknowledge and agree that if you cancel your Service, or if your Service is cancelled by the Company, your password will be removed from the system at the end of the current service period and you will be entitled to receive all the benefits of your service until the end of such paid period. You shall not be entitled to any refund if you cancel your Service before the end of the current paid period for any reason and if the request is received after 14 days passed.

In order to cancel your inspiria.agency Service, please contact us via phone or email: support@inspiria.agency

All complaints and disputes shall be addressed to support@inspiria.agency or by our support phone number +359 73 530509. After contacting us with the contact details mentioned above, you will be transferred to the relevant manager according to your inquiry type.

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to service descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The Service is provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied.